SA COVID-19 LOCKDOWN: Aeon will continue to provide ITC remote & onsite support, maintenance & repairs to businesses operating in essential industry sectors.
Remote support & assistance is also available for non-essential businesses, the public and work from home employees.
Remote support & assistance is also available for non-essential businesses, the public and work from home employees.
Please e-mail helpme@aeon.co.za to log a support request or log your request online at http://helpme.aeon.co.za/
If you are operating in an essential industry sector include your Essential Service Certificate.
For faster response times give as much details as possible describing your request.
To escalate urgent support requests send a WhatsApp to 053 830 8000 after opening your ticket. Note your name, business name, helpme ticket number and a short description of your issue in the WhatsApp.
NOTE: WhatsApps with a ticket number will have priority over WhatsApps without a ticket number.
